Tag: customer name

Tips & Insights

BUILDING RAPPORT TIP 2 – Call the Customer By Name

Posted By CSRhelpline

Shakespeare asked “What’s in a name?” A lot, according to a study on the effects hearing your name has on your brain. What were their results?
People LOVE hearing their names!
The following is true when handling customers:

Customers view you in a better

Read More

Copyright © 2023 CSR Helpline All Rights Reserved.  Please send site questions and feedback to