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Tag: Customer Service Jobs

Tips & Insights

BUILDING RAPPORT TIP 1 – Inject Energy & Enthusiam

Posted By CSRhelpline

So in my last post, rapport was one of the skills that I mentioned was necessary for a Customer Service Representative (CSR) to possess. The next posts that I’ll be sharing with you will discuss tips in how to build rapport with customers. There will

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Tips & Insights

Five Important Skills a Customer Service Rep Should Possess

Posted By CSRhelpline

EMPATHY
The definition of empathy is uncomplicated. It is the ability to put yourself in someone else’s shoes. That’s it. If more people could do that, the world would definitely be a better place. In my opinion, this is probably one of the most important

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CSR Helpline News

BEING BILINGUAL

Posted By CSRhelpline

So these days, if you blink, you’ll miss the world changing all around you. Take a look at some of these interesting facts:

Did you know that according to the U.S. Census Bureau, in 2014 there were more than 20 million children under 5

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